Description
Carsten Egeriis is embracing AI more than your average CEO. At Danske Bank, he’s spent the last five years bringing the 155 year old bank towards the bleeding edge of AI innovation. They’ve had some impressive customer-facing successes, but he’s the first to say - they’re not done yet.
Carsten tells Sarah and Andrew about how AI is improving the experience of customers and bank employees, and how he’s creating adoption and excitement across his whole team. And he debunks the idea that AI is just about cost savings and productivity, advocating that AI is a tool for long term growth.
Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)