Description
Got a question in the store aisle? Zoom Virtual Agent turns an in-store kiosk into an instant customer service desk.
Walk up, ask about a product, and get an answer on the spot, or get connected to the right associate or agent if the virtual agent doesn’t have the answer. Because the kiosk shares context with the rest of your customer system, it can recall personalized details like color preferences and prior purchase history to help guide the decision. Automated customer experience, now in places it has never reached before.
#ZoomVirtualAgent #CustomerService #Retail