Description
I never expected this.
We visited an official Samsung Service Center to repair my Galaxy S24 Ultra after its battery started swelling. During the same visit, we also took an S23 Ultra with a back panel issue.
What happened next honestly surprised me.
• Wrong diagnosis on Day 1
• Multiple unnecessary visits
• Swollen battery missed initially
• Confusing explanations from technicians
• Delays, missing paperwork, and inconsistent communication
This isn't a Samsung hate video.
I'm simply sharing my complete experience so you know what happened before taking your own phone for repair.
Have you ever had a similar experience with Samsung or any other smartphone brand?
Comment below.
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