Description
How do you make sure AI agents actually give the right answer? HubSpot's Duncan Lennox, Chief Product and Technology Officer, shares three lessons: deliver precise context rather than more of it, build a model-agnostic agent harness, and use thousands of evals built from two decades of go-to-market data to measure what good and bad outcomes look like.
🎧 Watch the full episode: https://www.youtube.com/watch?v=fkdeFWA0mTE
Connect with Duncan Lennox on LinkedIn: https://www.linkedin.com/in/lennox/
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