How to fix moisture detected error | Samsung

Samsung India Guide 3 days ago

Description

Traditional ways of drying your mobile phone port not working for you? Follow the troubleshooting guide, brought to you by the DIY Times and fix the error at home. #Samsung

00:00 Introduction
00:31 About Moisture Error
00:43 Troubleshooting Guide
01:27 Conclusion

Q: What are the quick steps that you can take to fix the moisture error?
A: Steps you can take to dry the charging port:
1. Shake the phone with the charging port facing outwards.
2. Place your smartphone in natural sunlight and let the port dry.
3. Clean the port with a soft brush.

Q: Why you should try a different cable if your phone detects the moisture error?
A: If the port is dry but your phone is still not charging, it is recommended to try a different cable to ensure that it is not the cable that’s causing the error to reoccur. Try with a different cable and if the issue persists, reach out to Samsung Customer Care on 1800 5 7267864.

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