Description
Traditional ways of drying your mobile phone port not working for you? Follow the troubleshooting guide, brought to you by the DIY Times and fix the error at home. #Samsung
00:00 Introduction
00:31 About Moisture Error
00:43 Troubleshooting Guide
01:27 Conclusion
Q: What are the quick steps that you can take to fix the moisture error?
A: Steps you can take to dry the charging port:
1. Shake the phone with the charging port facing outwards.
2. Place your smartphone in natural sunlight and let the port dry.
3. Clean the port with a soft brush.
Q: Why you should try a different cable if your phone detects the moisture error?
A: If the port is dry but your phone is still not charging, it is recommended to try a different cable to ensure that it is not the cable that’s causing the error to reoccur. Try with a different cable and if the issue persists, reach out to Samsung Customer Care on 1800 5 7267864.
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