Description
"The button is RIGHT THERE. What have I done to these people?" 😩
Watching someone miss the "obvious" in a usability test is agonizing. It's also one of the best things a product person can do with their time.
Reading the research report is easier. Sitting in the session is what changes how you build.
#UXResearch #UsabilityTesting #ProductManagement #UX #UserResearch
