Description
"Featured in this video: Padma Chukka, SVP of Strategic Partnerships, Arrive
Executive summary: Arrive is a global mobility technology company focused on making cities more livable by helping people spend less time searching for parking. Operating across 20,000+ cities in 90+ countries and serving more than 65 million users, Arrive relies on Google Workspace as the foundation for communication and collaboration across its global workforce. Teams use Gmail, Drive, Slides, and Sheets every day, with Gemini embedded into these familiar workflows to help employees find information, communicate faster, and reduce time spent on manual tasks.
As Arrive expanded through two major acquisitions in a single year, the company needed to bring together information across a growing portfolio of products and systems. Arrive built Aria, a custom AI agent powered by the Gemini Enterprise Agent Platform, to connect information across systems, synthesize organizational knowledge, and support a unified sales motion. Aria has helped reduce RFP development from nearly a week to four to six hours, while Arrive’s broader agentic transformation has reduced project kickoff time by 60% and cut redundant work by 15–20% of employee time. Together, these tools are helping Arrive integrate faster, improve access to information, and make better decisions as the company scales.
Challenge: Following two major acquisitions in one year, Arrive needed to unify products, information, and workflows across a rapidly expanding organization. Teams were navigating multiple systems to find information and complete tasks, while critical processes such as RFP development could take nearly a week. Arrive needed a way to bring its growing knowledge base together, reduce redundant work, and help employees operate as one connected organization.
Solution: Arrive built on its existing Google Workspace foundation by introducing Gemini into everyday workflows and using the Gemini Enterprise Agent Platform to connect information across systems. The company created Aria, a homegrown AI agent that synthesizes information and provides recommendations for complex workflows such as RFP development. With connectors linking previously separate systems, employees can access information, communicate, create, and update work from one place rather than moving between multiple platforms. Gemini also helps employees quickly retrieve context from years of communication and turn it into actionable outputs within minutes.
Results: With Google Workspace, Gemini, and the Gemini Enterprise Agent Platform, Arrive is accelerating integration and reducing friction across its growing organization. RFP development has dropped from nearly a week to just four to six hours, project kickoff time has been reduced by 60%, and employees are spending 15–20% less time on redundant work. Teams can now access information across connected systems from one place, enabling faster onboarding, stronger decision-making, and greater organizational alignment. By using agents to connect knowledge and automate repetitive work, Arrive is creating a more unified and agile organization while staying focused on its mission to make cities more livable.
What is Google Workspace → https://goo.gle/44ft0dH
Set up Google Workspace → https://goo.gle/4vMR7MO
Subscribe to Google Workspace → https://goo.gle/GoogleWorkspace
Try Google Workspace with Gemini → https://goo.gle/4vNyZCB
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