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Download the PlayStation Family™ app from Google Play or the App Store to stay informed about and involved in your kids’ gameplay. Easily set up child accounts and manage their online communication, playtime, and spending limits. https://store.playstation.com/family
To learn more, please visit: https://playstation.com/support
Download the PlayStation Family™ app from Google Play or the App Store to stay informed about and involved in your kids’ gameplay. Easily set up child accounts and manage their online communication, playtime, and spending limits. https://store.playstation.c...
Open this video on PlayStation SupportA passkey is a password replacement that provides a faster, easier, and more secure sign-in to your account for PlayStation. It allows you to access your account without a password. Instead, you sign in through your mobile device or computer using the same ...
Open this video on PlayStation SupportA passkey is a password replacement that provides a faster, easier, and more secure sign-in to your account for PlayStation. It allows you to access your account without a password. Instead, you sign in through your mobile device or computer using the same ...
Open this video on PlayStation Support0:00 Introduction 0:16 Prepare PS5 0:44 Adding Disc Drive 0:52 Position PS5 1:08 Remove PS5 Cover 1:23 Attach Disc Drive 1:37 Attach Disc Drive Cover 1:59 Attach PS5 Feet or Stand 2:17 Reconnect PS5 2:25 Connect PS5 to Internet 2:36 Removing Disc Drive 2:45...
Open this video on PlayStation Support0:00 Introduction 0:09 Heatsink Specs 0:25 Install Tools 0:35 Attach Heatsink 0:45 Prepare PS5 0:56 Installing 1:01 Grounding 1:07 Position PS5 1:16 Detach PS5 Cover 1:28 Detach Expansion Cover 1:37 Set Up Expansion Slot 1:49 Install M.2 SSD 1:59 Fasten M.2...
Open this video on PlayStation SupportFollow these tips if games on your PS5 console are marked with a padlock icon, and this message displays when you try to play them. "Can't use this content. To use this content, purchase it."
Open this video on PlayStation SupportTo hear descriptive audio, select the "English (United States)" audio track in this video's settings. 0:00 Introduction 0:32 Out of the Box 2:00 Swapping Buttons and Tags 3:55 Expansion Ports 4:20 Analog Stick Set Up 5:13 Overview and Closing Learn how the ...
Open this video on PlayStation SupportTo hear descriptive audio, select the "English (United States)" audio track in this video's settings. 0:00 Introduction 0:29 Unboxing Your Controller 1:26 Connecting Your Controller 2:19 Choosing Your Controller Setup 3:08 Orienting Your Controller 3:46 Map...
Open this video on PlayStation Support0:00 Muting players on PS5 0:27 Closed Party Chat on PS5 1:04 Blocking players on PS5 2:28 Reporting Players on PS5 4:37 Mute, Block, & Report in PS App PS5 consoles give you tools to help you control your online experience, including the ability to mute pl...
Open this video on PlayStation Support0:00 Introduction 0:27 Parental Controls Overview 1:01 Login Passcodes 1:47 Resetting Your Passcode 2:20 Console Restriction Passcode 3:21 Resetting Console Restriction Passcode 3:51 Conclusion Learn how you can further secure the parental controls settings...
Open this video on PlayStation Support0:00 Benefits of Console Sharing & Offline Play 0:25 Activating Console Sharing & Offline Play 0:51 Disabling for a console you don’t have access to Find out how you can share the digital games you own with other users on your PS5 console. Activating consol...
Open this video on PlayStation Support0:00 When to reinstall system software 0:19 Warning this deletes all PS5 data 0:45 Back up your PS5 0:57 Upload saved data to cloud storage 1:06 Download and prepare reinstall file 2:15 Remove extended storage device 2:45 Put the PS5 in safe mode 3:11 Conne...
Open this video on PlayStation Support